Home Repair

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The world’s largest home improvement retailer with nearly 400,000 orange-blooded associates and more than 2,200 stores in the U.S., Canada and Mexico. The typical store today averages 105,000 square feet of indoor retail space, interconnected with an e-commerce business that offers more than one million products for the DIY customer, professional contractors, and the industry’s largest installation business for the Do-It-For-Me customer. 

Client Requirements

  •Assisting customers with product questions

•Placing new orders

•Handling existing orders: returns/ replacements 

•Provide store specific support

•Contacting vendors for shipping information