ACD PLEDGE DRIVE

 


Our experienced Customer Service Agents have helped to process over 321 million dollars in pledge donations for our client. If you are looking to earn income working from home for vacations, holiday expenses, school and any other financial goal we can help.  You will be responsible for providing inbound customer support; to callers who desire to donate to non- profit organization. (Example:  PBS, NPR, Wounded Warrior, St. Jude, and various others. This position entails reading 100% verbatim from a script and performing data entry.


​NOTE: You will NOT be soliciting pledges but instead taking incoming calls from persons who have already decided to make a donation.

Customer Support & Data Entry Agent           

Certification Cost:  $50.00

(Includes Background check and Certification course)


Compensation:

  • $0.18 - $0.35 per talk minute (average $9-18 per hour)
  • Shift perks and bonus
  • We teach you how to up skill to work many pledge drives throughout the year


Responsibilities:

  • Handle inbound calls from customers in professional manner
  • Read script verbatim on all calls
  • Enter customer information into database accurately
  • Maintain control of the call at all times


Qualifications:

  • Must be at least 18 years old
  • Must reside in the United States
  • Previous experience in customer service, data entry, or other related fields
  • Must be able to type at least 25-40 wpm
  • Must be able to demonstrate call control
  • Must be able to read verbatim from a script
  • Excellent written and verbal communication skills
  • Strong listening skills
  • Must be able to pass a background check
  • Must be able to pass voice demo test
  • Accurate and efficient data entry
  • Moderate level of computer knowledge
  • Positive and professional demeanor


Individuals who have a home office to include:

  • Laptop or PC
  • Windows based operating system (Windows 7 or higher)
  • Private, internet connection and  qualified VOIP USB headset service
  • Space free of background noise
  • Noise canceling headset


Click Here to Enroll Today